Privacy Policy
Last updated: 2025 26 April
1. Information We Collect
We collect several types of information to provide and improve our Service:
- Personal Information: When you register, we collect your name, email address, and payment information.
- Usage Data: We collect information about how you access and use our Service.
- Device Information: We may collect information about the device you use to access our Service.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis to improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
3. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.
4. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations.
5. Third-Party Services
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.
6. Cookies
We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access, update or delete your information
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.
Account Deletion
To request deletion of your account and all associated data:
- Visit our Account Deletion Page
- Or email support@cryptolivealerts.com with subject "DELETE MY ACCOUNT"
Processing time: 7 business days. The following data will be permanently erased:
- Email address and login credentials
- Saved watchlists and alert preferences
- App usage history
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@cryptolivealerts.com